Visitor FAQs

PRE-DEPARTURE/ TRAVEL:

What vaccinations do I need?

Please consult with your physician and/or the U.S. Centers for Disease Control and Prevention (CDC) website for up-to-date information at www.cdc.gov/travel.

If you plan to travel outside of Nairobi on safari, you must take anti-malarial medicine. Please contact your physician for specific medical recommendations.

When and how do I get a visa?

Effective September 1, 2015, you must apply online for a visa prior to arrival in Kenya. Please visit www.ecitizen.go.ke to apply for a single-entry e-Visa. You must bring your e-Visa printout with you to present at the airport upon arrival. The eCitizen website indicates that after applying online, the e-Visa should be issued to you within two working days. To apply online, click on the "Register" button at the top of the eCitizen website, then click in the "Visitors" section to register as a visitor. (That section also contains FAQs about visas.) The website will guide you through the rest of the process to apply for your e-Visa. The cost of a single-entry e-Visa is $51.

In completing the visa application, please apply for a single-entry visa and specify the purpose of your trip as "tourism.” Also, if you are required to list an in-country contact, please provide the following:  Alicia Stewart, P.O. Box 71484-00622; Alicia’s cell:  +254 708 266 289

Please ensure that your passport has at least one blank visa page (not including the amendments & endorsement pages).  Also, please ensure that your passport is valid for at least six months from the date of your arrival in Kenya.

How can I exchange currency?

There is an exchange counter at Nairobi’s Kenyatta Airport that will exchange your U.S. dollars for Kenya shillings upon your arrival.  Alternatively, you may place your money in an envelope labeled with your name and the amount that it contains, and we will exchange it for you upon your arrival.  Please bring bills that are $20 or greater and dated Serial 2003 or newer.  $100 bills garner the best exchange rate.

What if we lose luggage?

If a bag is delayed in transit, please report it with the airline while you are still in the baggage claim area at the airport.  You will be asked for an address and phone number for delivery of the luggage once it arrives.  For the phone number, please specify:  Alicia Stewart, +254 708 266 289.  For an address, please write: GRACEHOUSE RESORT NEAR THE YA-YA SHOPPING CENTRE, even if you are staying at another location.

Please ensure that you keep the receipt the airline gives you, including the file number for your luggage and the original luggage tag, so that we can continue to follow-up the next day.

What type of power adapters/ converters will we need?

In Kenya the standard voltage is 240 V and the standard frequency is 50 Hz. The power sockets that are used are type G. If the label on your device states "Input 100-240V/ 50-60Hz," you will need a power adapter but not a power converter.



DURING YOUR STAY:

What is the dress code?

Modesty is always the best policy, especially when entering another culture.  Unlike some cultures, there are no restrictions on what colors you may wear. 

Men: Jeans, shorts, or khaki pants are appropriate on workdays.  However, please wear a button-down shirt and dress pants for church.

Women: Jeans, khaki pants, or capris are appropriate on workdays, but they must fall below the knee.  Tank tops and shorts are not appropriate.  Please wear a skirt or dress for church.  Please do not wear any clothing that is too tight or revealing.  If it is questionable, do not bring it!

We recommend wearing close-toed shoes with socks when working in Mathare.  You will be walking a lot and on uneven terrain, so make sure your shoes are comfortable.  Otherwise, sandals are appropriate for the guesthouse or dinners out in Nairobi.

Where will we stay? 

Teams of 14 or less may stay at the MOHI Guesthouse, located a short and direct drive from MOHI’s main center. Laundry services are available.

Larger teams will stay at the Gracehouse Resort, located approximately 30 minutes away from MOHI’s main center. Gracehouse offers laundry services for $1 to $3 per item.  Please visit www.gracia-hotels.com for more information.

What will we eat?

In working at our schools, you will eat traditional Kenyan food (rice, cabbage, kale, beans, vegetables, and maybe even goat meat!).  The guesthouse where you’ll stay serves a variety of food for breakfast and dinner.  When eating out, familiar American food is available, but you may also have the opportunity to try international cuisine, like Indian or Ethiopian!

When emailing us about your trip, please indicate any specific food allergies of your team members, and we will do our best to accommodate your needs.

Do I need to know Swahili?

The MOHI staff and older children in the schools speak several languages, including English.  However, many families and younger children in the community speak only Swahili or a mother tongue.  MOHI staff will translate for you as you partner in community work, so you may speak English.  However, learning and speaking a few Swahili phrases (especially greetings) is always well-received by our staff and community members!

How can our families reach us in case of an emergency?

Alicia Stewart Cell: +254 708 266 289

Tim Stewart Cell: +254 708 269 279

How can we contact our families?

Your team leader will be assigned a team phone for in-country calls that can also be used for brief phone calls to the U.S.  Both the MOHI Guesthouse and Gracehouse also have complimentary wireless. 

What should we do in case of an emergency while we’re in Kenya?

Your team leader will have the appropriate emergency contact numbers programmed into the team phone.  Also, in case of medical emergency, there are some excellent private hospitals in Nairobi that can provide care.

Sponsor a Student
Sponsor a Student

Provide food, clothing, and an excellent education for a disadvantaged child of your choice with whom you can build a relationship as they go through school!

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Send a Student to College
Send a Student to College

Equip qualified students from MOHI’s high schools to achieve their dream of a college degree!

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Grow a Business
Grow a Business

Empower a trained entrepreneur by funding their loan to start or expand their own business!

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Build New Classrooms
Build New Classrooms

Help us construct new classrooms and provide more opportunities for community transformation!

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